FAQ

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  • What's included in a professional dog grooming appointment?

    A full dog grooming service typically includes coat trimming, brushing, nail trimming, ear cleaning, tooth brushing, and anal gland expression. At Pet Pantry Terrace Heights, our experienced groomers tailor each session to your dog's breed, coat type, and specific needs.
  • How does a self-service dog wash station work?

    Self-service dog wash stations provide warm water, a variety of shampoos, brushes, towels, and high-velocity blow dryers so you can bathe your dog yourself. Pricing is based on your dog's weight, making it an affordable option for owners who prefer hands-on care in a professional setup.
  • Can I get my cat's nails trimmed without an appointment?

    Yes, walk-in nail trimming services are available for cats, dogs, rabbits, guinea pigs, and other small pets. Standard nail trimming costs $6, or $10 if you prefer dremel service for a smoother finish. At Pet Pantry Terrace Heights, no appointment is needed.
  • What's the difference between nail clipping and dremel trimming?

    Nail clipping uses a sharp clipper to cut the nail quickly, while dremel trimming grinds the nail down gradually for a smoother, rounded edge. Dremel service reduces sharp edges and may be gentler for pets sensitive to the pressure of clippers, available for $10.
  • How do I choose the right food for my pet's age?

    Pet nutritional counseling helps you select food based on your pet's life stage, activity level, and any medical needs. Puppies and kittens need higher protein and calories, while senior pets often benefit from joint support and lower fat formulas tailored to their health.
  • What types of dog food are available besides kibble?

    In addition to dry kibble, you can find canned, frozen, raw, freeze-dried, and air-dried dog food options. Each format offers different nutritional profiles and convenience levels. At Pet Pantry Terrace Heights, we stock trusted brands across all these categories for every life stage.
  • Do you offer delivery for pet food in Yakima?

    Yes, pet product delivery is available anywhere in Yakima County with a $25 minimum order. This service is convenient for bulk food orders, specialty diets, or when you're unable to visit the store in Terrace Heights or surrounding areas like Selah and Union Gap.
  • When should I start training classes for my puppy?

    Puppy training and socialization classes can begin as early as 8 to 10 weeks, after initial vaccinations. Early training helps establish good behavior, builds confidence, and introduces your puppy to other dogs. At Pet Pantry Terrace Heights, certified trainers lead classes for puppies and adult dogs.
  • What's the benefit of using U.S.-made dog treats?

    U.S.-made dog treats are produced under stricter safety and quality standards, reducing the risk of contamination or harmful ingredients. They often use locally sourced proteins and avoid fillers common in imported products, giving pet owners greater transparency and peace of mind.
  • How often should dogs get their nails trimmed?

    Most dogs need nail trims every 3 to 4 weeks, depending on activity level and surface type they walk on. Overgrown nails can cause discomfort, affect gait, and lead to joint issues. Regular walk-in nail trim services keep paws healthy and prevent splitting.
  • Can I board my cat while I'm traveling?

    Yes, temporary pet boarding services are available for both dogs and cats in a safe, supervised environment. Experienced pet care professionals monitor your pet's well-being, feeding schedule, and comfort. At Pet Pantry Terrace Heights, boarding provides peace of mind during travel or emergencies.
  • What should I bring to a self-service dog wash?

    Self-service dog wash stations provide shampoos, brushes, towels, and dryers, so you only need to bring your dog. A leash and treats can help keep your pet calm. At Pet Pantry Terrace Heights, everything else is supplied for a convenient, mess-free bath experience.

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